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Reseller Program


FULFILLMENT FORCE is a STOCKING DISTRIBUTOR for OVER 20 NATIONAL BRANDS. 

Not all, but many of those brands permit us to distribute these products for retail resellers.

APPLICATION/AUTHORIZATION at BOTTOM of THIS PAGE.


Reseller Drop-Ship Program Details:

Pricing:

Current price lists and product details will be provided upon account registration.  Pricing is not guaranteed for any length of time, but we will make every effort to notify registered resellers ahead of any changes. Manufacturers typically update pricing and product mixes once or twice annually.

Images:
Image links and instructions for different sizes will be provided. You have permission to use any images or descriptive text contained within Fulfillment Force or our manufacturers' sites, lists or printed materials.

Shipping and Handling:
There is a $3 handling charge per order plus discounted Zone5 UPS Ground freight. Since we are a major UPS shipper, we can smooth the many adjustments for address corrections, rural surcharges, insurance, fuel surcharges etc. You are welcome to supply your own UPS account for us to use on your shipments, but you will still be invoiced the $3 handling charge and you will be responsible for any UPS adjustments that occur to your shipments.

Order Processing:
All in-stock orders are processed within 2 business days of order receipt. Billing customer will be advised via email of any backordered products. All orders must be in the form of email attachment or other printable document.   Large, established accounts may contact us for an ftp file transfer process.

Drop-Shipments:
All orders are shipped via UPS Ground, insured, or equivalent. All items are overpacked in clean cardboard. There is no accompanying invoice or packing slip. Fulfillment Force address and phone information appear on the shipping label to facilitate delivery. Shipping status and tracking information will be emailed to all clients providing a company email address. 

Multiple-Item Shipments:
Multi-item orders shipping to the same location are overpacked for security and freight savings.

Express Shipments:
UPS Next Day Air, UPS 2nd Day Air and UPS Standard to Canada are available upon request. Orders must be received by 12:00 EST to ship the same day. Actual freight costs will be applied.

International Orders:
Are not currently permitted.

Returns:
Only product in new condition and in original decorative packaging will be accepted for credit or exchange. All returns must be pre-authorized. Customer pays 2-way freight (out and back) and up to a 15% restocking fee.

Defective Product:
Will be replaced within 15 days of sale. Contact customer service to arrange shipment. Fulfillment Force will issue a call-tag for return of defective merchandise or customer may return another method at their expense. Replacements will not be issued until defective unit is returned (or other required documentation). Fulfillment Force will ship replacement at no additional cost.

Damaged Product:
Will be replaced as soon as shipping claim is resolved. Contact customer service to initiate damage claim. Fulfillment Force will ship replacement at no additional cost.

Warranty:
Manufacturer’s warranties apply on all products.

Disclaimers:
Fulfillment Force is not responsible for any errors or omissions on any websites or price lists. Product pricing and availability subject to change.


APPLY HERE:  CREDIT CARD AUTHORIZATION FROM

NOTE - when we receive completed reseller information we will send a welcome email to the registered account email. This will explain access to our ftp server to download product information. You must complete the account registration and fax a signed credit card authorization form BEFORE we set up your new account.


Fulfillment Force Privacy Policy

Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers: Name, Shipping/Billing Address, Email, Phone number, Credit/Debit Card Information

How That Information Is Used:
As needed to fill an order, contact buyers if they have questions, or to send email with special offers. 

We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission.

St Joseph, MI Fulfillment Center (8-5 EST)

Customer Service, Phone: (269) 982-7410, Fax: (269) 982-7411

fforce@radixcom.net

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